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Your antivirus program will almost certainly catch “phishing” emails.Your browser will, anyway, probably intercept any attempt to connect to a fake banking site.Rapport interferes with browsers and slows systems down.Looking to find some backing for my opinion that it’s not worth using, I came across a web page entitled “Should you use Trusteer Rapport” from Which? magazine.
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I have to say that the initial problems of freezing when running Chrome seem to have stopped, but there’s no way I would have such a seemingly flakey piece of software running on my main computer if it wasn’t for the fact that I’m testing it.
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It doesn’t affect Opera for the simple reason that it doesn’t install an extension to run with Opera. I installed it on my own main machine and it initially caused problems with Chrome (freezing) but not Firefox (but I’ve almost stopped using Firefox, anyway). I’ve been wrestling with it on behalf of several computer support clients recently, and I came to the conclusion that it’s just not worth the bother.
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If it hasn’t been causing you any problems up to now then I see no reason to un-install it except, perhaps, that it might be having a deleterious effect on your system’s performance. It’s perfectly legitimate and not in any way malicious. So, it’s quite possible that it’s running on your computer now and you’ve never been aware of it. Some of the banks that I think support it include Santander, Lloyds, and NatWest. Quite probably, you have never encountered it or heard of it unless your bank installed it on your computer when you established online banking. Trusteer Rapport (which is installed on your computer under the name of “Trusteer Endpoint Protection”) is a piece of security software from IBM that is intended to make your online banking safer by spotting fake banking websites, intercepting emails that contain misleading links to fake banking websites, and so on.
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A security tool that your bank may be encouraging you to use may be giving you grief
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